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Customer Service Representative - State Farm Agent Team Member

Full Time in Portland, OR

Position Overview
Are you a customer service enthusiast with a flair for connecting with people? If you revel in providing exceptional service and find satisfaction in assisting others, consider joining our team as a Customer Service Representative with a State Farm independent contractor agent. Our agents exclusively promote State Farm's array of insurance and financial service products, making this role ideal for those who thrive on delivering top-notch customer experiences.
Responsibilities
  • Cultivate and maintain positive customer relationships, ensuring timely and responsive communication.
  • Leverage a customer-centric approach to comprehensively understand client needs and educate them on suitable insurance options.
  • Actively respond to customer inquiries, address concerns, and provide efficient solutions.
  • Generate leads, schedule appointments, and guide customers in selecting the right products and services to meet their unique needs.
As a Customer Service Representative, you will enjoy
  • Competitive salary complemented by a commission/bonus structure.
  • Robust health benefits.
  • Generous paid time off, including vacation and personal/sick days.
  • Flexible working hours to accommodate customer needs.
  • Opportunities for career growth and advancement within our agency.
Requirements
  • A passion for delivering exceptional customer service.
  • Strong communication skills, both written and verbal, with an emphasis on active listening.
  • Customer-oriented mindset with meticulous attention to detail.
  • Proactive problem-solving skills.
  • Willingness to learn and navigate computer functions seamlessly.
  • Collaborative spirit, thriving in a team-oriented environment.
If you are driven by a desire to provide outstanding customer service and see yourself excelling in this role, we invite you to complete our application. Anticipate a prompt follow-up as we guide you through the next steps in the interview process. Join us in creating a customer-focused career that aligns with your dedication to service excellence!
Compensation $40,000.00 - $75,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none