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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela

Angela

January 4, 2025

5  out of  5
rating by Angela
"Great experience with Elena everytime, she's very sweet and very thorough! Highly recommend"
We responded:
"Thank you, Angela! I'm glad you had a great experience with our office. Your recommendation means a lot to us. If you ever have any questions or need assistance, we're here to help!"
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Mark Graziani

January 2, 2025

5  out of  5
rating by Mark Graziani
"Elena and her team are excellent! I had an urgent matter and they handled it professionally and efficiently. Alex was incredible on the phone and the person who took my call originally has incredible customer service. I highly recommend her office for all your insurance needs. I have been a State Farm customer for 44 years and her office is definitely the best I have ever had. They are always quick to respond, friendly and professional. Alex demonstrated all these qualities as well as the the person who took my call. This is one office I will continue with and recommend to all friends and family for my entire life"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm delighted to hear that our team, especially Alex, provided you with the professional and efficient service you needed during your urgent matter. It's fantastic to know that our office has made such a positive impression on you after 44 years with State Farm. Your recommendation means a lot to us, and we're here for any further insurance needs or questions you may have."
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Svetlana Dolzhenko

December 30, 2024

5  out of  5
rating by Svetlana Dolzhenko
"Very friendly, helpful, easy to communicate. So far I have great experience with this company 👍"
We responded:
"Thank you, Svetlana! I'm happy to know that you've had a great experience with our team. We're always here to help and make communication as smooth as possible. If you have any questions or need assistance in the future, feel free to reach out!"
Profile photo of Alice Martin

Alice Martin

December 26, 2024

5  out of  5
rating by Alice Martin
"I greatly appreciate the friendly and professional manner in which Valya handled my issue today. She had the ability and all the knowledge we needed to resolve my pressing needs. Thanks Valya. I look forward to communicating with you directly in future."
We responded:
"Thank you, Alice, for sharing your experience! I'm glad to hear that Valya was able to assist you with such professionalism and friendliness. We appreciate your kind words and look forward to being here for any future needs or questions you may have."
Profile photo of Альона Римлянская

Альона Римлянская

December 20, 2024

5  out of  5
rating by Альона Римлянская
"Very good"
We responded:
"Thank you, Альона, for your positive feedback! I'm glad to know you had a very good experience with our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Al Mishuk

December 20, 2024

5  out of  5
rating by Al Mishuk
"Excellent Service from Tanya Shevtsov I recently had the pleasure of working with Tanya Shevtsov, who provided assistance with home and auto insurance. Despite not knowing me personally, Tanya went above and beyond to help. She is incredibly responsive, attentive, and genuinely committed to finding the best solutions for her clients. Her professionalism and honesty truly stood out. Tanya’s dedication and willingness to assist in every possible way made what could have been a stressful process smooth and worry-free. Thank you, Tanya, for your outstanding support! It was a pleasure working with you. Sincerely, Alexey"
We responded:
"Thank you, Alexey, for sharing your experience with Tanya! I'm glad to hear that Tanya's dedication and professionalism made your insurance process smooth and worry-free. Her commitment to providing attentive and responsive service is truly appreciated. Should you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Nohemi Jerry

December 18, 2024

5  out of  5
rating by Nohemi Jerry
"Great customer service"
We responded:
"Thank you, Nohemi, for your kind words! I'm happy to know you had a great experience with our customer service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of oleh semchuk

oleh semchuk

December 18, 2024

5  out of  5
rating by oleh semchuk
"Дякую за ваш сервіс"
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Deborah Redman

December 17, 2024

5  out of  5
rating by Deborah Redman
"I have been with State Farm in Tigard for about 15 years, and though the management has changed hands, I feel I'm still getting excellent service. They call me when I forget to pay my premium (which has gone down!!!) so my coverage doesn't lapse. And, they're nice people! Thanks, Elena Pleshakov!"
We responded:
"Thank you, Deborah, for your loyalty over the years! I'm glad to know that you're satisfied with the service and that our team has been able to assist you with reminders and premium reductions. It's wonderful to hear that you find our team friendly as well. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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UniverseUnknown

December 17, 2024

5  out of  5
rating by UniverseUnknown
"Great place to deal with! Been here for a while as well as many of my friends, really pleased with the service."
We responded:
"Thank you for sharing your experience! I'm glad to know that you and your friends are satisfied with our service. Our team is committed to providing a positive experience, and it's wonderful to see that reflected in your feedback. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Larry Clough

Larry Clough

December 16, 2024

5  out of  5
rating by Larry Clough
"I have always found Elena Pleshakov to be easy to deal with and very responsive in getting me exactly the insurance coverage I need."
We responded:
"Thank you, Larry, for sharing your experience! I'm happy to know that our office has been able to provide the insurance coverage you need. Your satisfaction is important to us, and we're grateful for your trust. If you have any questions or need further assistance, please don't hesitate to reach out."
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Ivan Zackheim

December 13, 2024

5  out of  5
rating by Ivan Zackheim
"Very helpful obtaining insurance for us under near-impossible circumstances. Patient and attentive."
We responded:
"Thank you, Ivan, for your kind words! I'm happy we could assist you in securing insurance under challenging circumstances. Our team is always here to help with patience and attention. If you have any future needs or questions, please feel free to reach out!"
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Mark S

December 11, 2024

5  out of  5
rating by Mark S
"Very good Insurance company and agents to work with. What I really like about them is they always answer there phones and are willing to help, Also there quotes are very fair compared to other insurance companies out there I definitely recommend this Agency you will be in great hands"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm happy to know that our team has been able to assist you promptly and provide fair quotes. We strive to ensure that everyone feels supported and informed. If you ever need further assistance or have questions, don't hesitate to reach out. We're here to help!"
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Paul PP

December 3, 2024

5  out of  5
rating by Paul PP
"thanks for the good service"
We responded:
"Paul, thank you for your kind words! We're glad you are satisfied with our service. If you need any further assistance, feel free to reach out. Have a great day!"
Profile photo of Люба Грозь

Люба Грозь

November 22, 2024

5  out of  5
rating by Люба Грозь
"Огромная благодарность страховой компании State Ferm, за их честный и порядочный труд с клиентами. Всегда отвечают на звонки. Вежливы и терпеливы с клиентами. Цены доступные. Рекомендую…"
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Steve Jones

November 22, 2024

5  out of  5
rating by Steve Jones
"Alex was very patient with me in building a detailed estimate for replacement costs for my house. She also suggested an liability umbrella policy and with adjustments to auto insurance resulted in very little additional costs while more than doubling our liability coverage to cover the house 2 cars and 2 boats. Yeah! (Aka JPF)"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad Alex could assist you with building a detailed estimate for your home and suggest a liability umbrella policy. It's great to know that the adjustments to your auto insurance resulted in minimal additional costs while significantly increasing your coverage. We appreciate your trust in our team and are here for any future needs or questions you may have. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
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Valentin Shapovalov

November 19, 2024

5  out of  5
rating by Valentin Shapovalov
"These guys are really great. I’ve been doing business and working with them for over a year. Elena and Valya are awesome!"
We responded:
"Valentin, thank you so much for your kind words! It’s been a pleasure working with you over the past year. I’m so glad to hear you’ve had a positive experience with our office. Valya and I are here to help, so if you ever need anything, don’t hesitate to reach out. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
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Альбина Шмидт

November 15, 2024

5  out of  5
rating by Альбина Шмидт
"Все устраивает. Отзывчивый персонал. Все расскажут и подскажут как нужно сделать правильно. Особая благодарность Валентине. Всегда выслушает и сделает как правильно."
We responded:
"Спасибо за ваш отзыв! Рада слышать, что вы остались довольны работой персонала и особенно Валентины. Если у вас есть дополнительные пожелания или вопросы, не стесняйтесь делиться! Елена "
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Adam Kazi

November 15, 2024

5  out of  5
rating by Adam Kazi
"This is such an amazing agency!! I’m so happy with the services they provide here from the personalities that work there to their processes of find the need for each customer. Thank you so much for the major help: Valya, Tanya, Alex, Chariah, and Elena!!! Highly recommend them!"
We responded:
"Adam, thank you for your wonderful review! I'm so glad to hear that you're happy with our services and the personalized approach we take for each customer. Valya, Tanya, Alex, Chariah, and I truly appreciate your kind words and recommendation. We're always here to help with any future needs or questions you might have. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
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Jeremy Anderson

November 14, 2024

4  out of  5
rating by Jeremy Anderson
"Patient, kind, dependable."
We responded:
"Jeremy, thank you for your kind words! I'm glad to know you found our service patient, kind, and dependable. Your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
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luse kiryuta

November 14, 2024

5  out of  5
rating by luse kiryuta
"I’ve been in State Farm for over 10 years I highly recommend going with this insurance agency especially talking with Elena she is always the biggest help."
We responded:
"Thank you, Luse, for your kind words and for being with us for over 10 years! I'm glad to hear that we have been such a big help to you. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, our office is always here for you. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
Profile photo of Laurie Koehler

Laurie Koehler

November 12, 2024

5  out of  5
rating by Laurie Koehler
"Great customer service! Valentina was a great help in answering my question and fun to talk with."
We responded:
"Laurie, thank you for your wonderful review! I'm glad Valentina could assist you and make the conversation enjoyable. We appreciate your feedback and are always here to help with any future questions or needs. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
Profile photo of Lindsey Morrison Grant

Lindsey Morrison Grant

November 7, 2024

4  out of  5
rating by Lindsey Morrison Grant
"I rarely leave reviews or make recommendations to friends/family/or even strangers. I'm making an exception with this agency. I left State Farm (another agency) several months ago. When I suddenly found I had an urgency to be covered, I found Elena's staff willing and able to expedite underwriting a new policy. How delightful to find that there are State Farm representatives who know something about customer service!"
We responded:
"Lindsey, thank you for taking the time to share your experience! I'm happy that our team could assist you promptly when you needed coverage. It's wonderful to know that our commitment to customer service made a positive impression. If you have any further needs or questions, please don't hesitate to reach out. - Elena Pleshakov - State Farm Insurance Agent, Portland, OR"
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Andy M

November 7, 2024

5  out of  5
rating by Andy M
"I just want to say, the office workers are great, always respond, always call back, I wish this office can control the whole company, because State farm company is horrible!! I have personal experience and it’s so horrible!"
We responded:
"Thank you Andy!"
Profile photo of Jason Ransom

Jason Ransom

October 31, 2024

5  out of  5
rating by Jason Ransom
"Very knowledgeable and I felt like family. I refer all my friends and family go here for insurance."
We responded:
"Thank you for your kind words! It's wonderful to hear that you felt like family and found the team knowledgeable. Referring friends and family is the highest compliment—your support is greatly appreciated! If you have any more feedback or questions, feel free to reach out. Elena and Team! "