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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taras

Taras

July 17, 2025

5  out of  5
rating by Taras
"Valentina Shabalkina"
We responded:
"Thank you!"
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Тарас Гордійчук

July 17, 2025

5  out of  5
rating by Тарас Гордійчук
"This is the best service I always turn to Valentina Shabalkina"
We responded:
"Thank you Taras! Valentina is truly a star in our galaxy — always shining for our clients and making everything feel easy and bright."
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Emirlan Tursunkulov

July 15, 2025

5  out of  5
rating by Emirlan Tursunkulov
"I had a great experience working with Valentina . They were professional, friendly, and explained everything clearly. I really appreciate their help in finding the best insurance option for me."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Valentina made your experience clear and easy, and helped you find the best option. We truly appreciate you trusting us with your insurance needs!"
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Gabby Salcedo

July 11, 2025

5  out of  5
rating by Gabby Salcedo
"Valya was great and super friendly and informative. Made the stressful process super easy and delightful."
We responded:
"We love hearing this! Valya is fantastic at turning something stressful into a smooth, even enjoyable process — and we’re so glad she could do that for you. Thank you for sharing your experience!"
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tanyo krachev

July 8, 2025

5  out of  5
rating by tanyo krachev
"The best State Farm crew, it's easy to work with normal people. Thank you for your cooperation."
We responded:
"What an awesome compliment — thank you! We’re proud to be a team that’s approachable and easy to work with, and we’re grateful for the chance to help you out. Looking forward to serving you again!"
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Milana Martynova

July 3, 2025

5  out of  5
rating by Milana Martynova
"I would like to leave an honest review about the work of Tatiana an insurance agent at State Farm. I recommend this agent to anyone who wants to find a good price for car insurance. Tatiana is very kind, responsive, and an excellent specialist in her profession. Tatiana, we are very grateful to you for everything you have done for us. Good luck in your work🌸🌸🌸"
We responded:
"Wow — what a heartfelt review! Thank you so much for recognizing Tatiana’s kindness and professionalism. We’re so glad she could help you find the right car insurance at a good price, and your warm words mean a lot to all of us. Wishing you the very best as well! 🌸"
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Yafah

July 1, 2025

5  out of  5
rating by Yafah
"My name is Jennifer, and I called and spoke with Tanya last week and was so happy with her expertise and kindness. I needed some guidance on policy, and she was amazing. Thank you, Tanya.!!"
We responded:
"Thank you, Jennifer! We’re so happy to hear how much you appreciated Tanya’s expertise and kind support. She truly cares about guiding clients through their policies, and your feedback makes her (and us!) smile."
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Ser Tok

June 27, 2025

5  out of  5
rating by Ser Tok
"I’ve been with State Farm for a while now, and I can’t say enough good things about their service. They always respond quickly to my calls and are incredibly helpful every time. Their team is patient, knowledgeable, and always willing to explain anything I don’t understand. Whether I have a simple question or need detailed advice about my insurance, they take the time to make sure everything is clear. I truly appreciate how open and friendly they are—it makes a big difference. Highly recommended!"
We responded:
"Thank you so much for this thoughtful and detailed review! It truly means a lot to know that you feel supported and heard every time you reach out to us. We work hard to make sure things are clear, approachable, and handled with care — and your kind words make it all worth it. We’re so grateful for your trust and loyalty! "
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Марк Куриленко

June 18, 2025

5  out of  5
rating by Марк Куриленко
"Working with Valentina has been such a refreshing experience. She’s incredibly organized and always follows through — no delays, no confusion. It’s rare to find someone who’s both genuinely kind and highly professional, but she balances both perfectly. The rest of the team has also been great — polite, easy to talk to, and clearly know what they’re doing. I feel like I’m in good hands every step of the way."
We responded:
"What a wonderful compliment — thank you for recognizing Valentina’s unique mix of kindness and professionalism! She truly shines at what she does, and we’re thrilled to hear how much you’ve enjoyed working with her and the rest of the team. Knowing you feel in good hands every step of the way is exactly what we aim for. Thank you for sharing your experience with us!"
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Jorden Hooper

June 18, 2025

5  out of  5
rating by Jorden Hooper
"They were very helpful with helping me out with getting insurance on my new vehicle!"
We responded:
"Thank you, Jorden, for sharing your experience! I'm glad we could assist you with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime."
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oleg skvortsov

June 16, 2025

5  out of  5
rating by oleg skvortsov
"Really happy with State Farm, agents always on top of their word, communication is number one! Very thankful for their customer service and kindness."
We responded:
"Thank you for your review, Oleg! I'm glad to hear that you're satisfied with our communication and customer service. Your appreciation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Oscar Velutini

June 13, 2025

5  out of  5
rating by Oscar Velutini
"Tanya was super helpful, friendly and knowledgeable throughout all the process. Would certainly recommend to anyone looking for insurance in Oregon."
We responded:
"Thank you for your review, Oscar! I'm happy to hear that Tanya provided such helpful and friendly service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Виктория Депутатова

June 12, 2025

5  out of  5
rating by Виктория Депутатова
"I have been insured with State Farm since 2022. I would like to express my sincere gratitude to my insurance agent, Valentina, for her professionalism, attentiveness, and genuine care for her clients. From the very beginning, Valentina clearly and kindly addressed all of my questions, helped resolve issues, and was always available — by phone, text, and email. I am truly satisfied with the service and confident in the reliability of this insurance company. I highly recommend State Farm to anyone who is looking for a trustworthy and responsible insurance provider. I’m glad to be a client of a company that truly cares about its policyholders. Thank you! With gratitude and respect, Viktoriia!"
We responded:
"Thank you for your wonderful feedback, Viktoriia! I'm delighted to hear about your positive experience with Valentina. Her dedication to providing attentive and professional service is truly appreciated. We're grateful for your recommendation and are here to assist you whenever you need. Thanks for choosing us!"
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Bahadur Bakay

June 10, 2025

5  out of  5
rating by Bahadur Bakay
"Очень хорошо быстро справляются со своей задачей они знают своё дело мне нравится"
We responded:
"Бахадур, спасибо за ваш отзыв! Я рад, что вы довольны нашей работой и скоростью выполнения задач. Если у вас возникнут вопросы или потребуется помощь, дайте знать!"
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Peyman Abbaszadeh

June 10, 2025

5  out of  5
rating by Peyman Abbaszadeh
"Elena and her team are excellent 👍 you guys deserve more than 5 ⭐️ Thanks much for your service."
We responded:
"Thank you, Peyman! I'm happy to hear that you think so highly of Elena and the team. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Vicki Blackburn

May 16, 2025

5  out of  5
rating by Vicki Blackburn
"Valya was very helpful & explained how the changes I made to my policy would affect my billing. It was a pleasant experience."
We responded:
"Thank you, Vicki, for sharing your experience! I'm glad to hear that Valya was able to assist you and provide clear explanations regarding your policy changes. It's wonderful to know you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Olha Sletina

May 16, 2025

5  out of  5
rating by Olha Sletina
"Сотрудничала с Валентиной из State Farm. И еще Татьяной. Очень довольна подходом к решению вопросов. Я из серии “”тяжелых» клиентов и мне угодить - это нужно постараться. Неоднократно меняла план. Сотрудники подобрали наилучшее решение с самой выгодной ценой. Как у нас говорят, Бобик счастлив 😊. Оставляю отзыв на русском ибо на Английский так не переведу, смысловая нагрузка будет не та."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Valentina and Tatyana were able to support you with care and patience every step of the way. Finding the right plan can take time, and we're so glad you felt listened to and well taken care of. We’ll make sure to let the team know!"
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Dila Tetzl

May 16, 2025

1  out of  5
rating by Dila Tetzl
"Bad company"
We responded:
"Hello Denise! This feedback like any other is important to me and for the professional growth of our team. I would like to speak with you about that conversation you had with our office that left you with an impression that having claims on your record does not effect your rates or standing with your insurance carrier. This could be one of two: miscommunication or lack of training in this area. Thank you for your business!"
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Stuart Celarier

May 13, 2025

5  out of  5
rating by Stuart Celarier
"Thanks for helping us save money on our coverage. Much appreciated."
We responded:
"Thank you, Stuart! I'm glad we could assist in saving money on your coverage. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Angela Red

May 9, 2025

5  out of  5
rating by Angela Red
"Melissa was so helpful answering my questions and was very knowledgeable."
We responded:
"Thank you, Angela, for the fantastic rating! I'm glad to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kevin Oakley

May 7, 2025

5  out of  5
rating by Kevin Oakley
"I’ve always had good experiences with this particular office. The employees here are friendly, informative, and helpful. Valya helped me figure out a glass claim today. This team has been very responsive in the time that I’ve been working with them. Highly recommend"
We responded:
"Thank you, Kevin, for sharing your positive experience with our office! I'm happy to hear that Valya was able to assist you with your glass claim. Our team is dedicated to being friendly, informative, and responsive, and it's great to know that we've met your expectations!"
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Jamie Matveyev

May 6, 2025

5  out of  5
rating by Jamie Matveyev
"Great service"
We responded:
"Thank you, Jamie, for your wonderful feedback! I'm glad you're happy with the service provided. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Artem Fertsovych

May 6, 2025

5  out of  5
rating by Artem Fertsovych
"good communication. there are discounts. friendly people!"
We responded:
"Thank you, Artem, for sharing your positive experience! I'm glad you appreciated the communication and found our team friendly. It's wonderful to know that the discounts were beneficial for you!"
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A. H.

May 6, 2025

5  out of  5
rating by A. H.
"We came to this office to talk about the quote and options available The 2 agents, Tania and her colleague were beyond helpful, informative and their customer service was top tier. Tania went through the information and answered all our questions and gave us various options to meet our needs. Even with having our toodler with us, they both were so accommodating and knew their stuff! We are happy to now have this office as our team of agents. We've had bad experiences with other offices and agents. Adding a home policy and merging our cars was the most smooth transition we've experienced. We would 10/10 recommend this office as it's been one of the best experiences we've had."
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Tania and her colleague provided such helpful and informative service. It's wonderful to know that the transition of adding your policy and merging your cars went smoothly. We're grateful to have you as part of our community and are always here to assist with any other insurance needs or questions. Your recommendation means a lot to us!"
Profile photo of Kimone Ellis - HCPF She Her

Kimone Ellis - HCPF She Her

May 2, 2025

5  out of  5
rating by Kimone Ellis - HCPF She Her
"She was very knowledgeable and helpful. Offered excellent advice/recommendations"
We responded:
"Thank you, Kimone, for your wonderful feedback! I'm glad to know that you found the advice and recommendations helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"