State Farm® Insurance Agent Elena Pleshakov
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ser Tok
June 27, 2025
5
out of
5
rating by Ser Tok
"I’ve been with State Farm for a while now, and I can’t say enough good things about their service. They always respond quickly to my calls and are incredibly helpful every time. Their team is patient, knowledgeable, and always willing to explain anything I don’t understand. Whether I have a simple question or need detailed advice about my insurance, they take the time to make sure everything is clear. I truly appreciate how open and friendly they are—it makes a big difference. Highly recommended!"
Марк Куриленко
June 18, 2025
5
out of
5
rating by Марк Куриленко
"Working with Valentina has been such a refreshing experience. She’s incredibly organized and always follows through — no delays, no confusion. It’s rare to find someone who’s both genuinely kind and highly professional, but she balances both perfectly. The rest of the team has also been great — polite, easy to talk to, and clearly know what they’re doing. I feel like I’m in good hands every step of the way."
We responded:
"Thank you for your wonderful feedback, Марк! I'm happy to hear that Valentina and the rest of the team have made your experience so positive and seamless. It's great to know you feel well taken care of. If you ever need anything else, feel free to reach out!"
Jorden Hooper
June 18, 2025
5
out of
5
rating by Jorden Hooper
"They were very helpful with helping me out with getting insurance on my new vehicle!"
We responded:
"Thank you, Jorden, for sharing your experience! I'm glad we could assist you with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime."
oleg skvortsov
June 16, 2025
5
out of
5
rating by oleg skvortsov
"Really happy with State Farm, agents always on top of their word, communication is number one! Very thankful for their customer service and kindness."
We responded:
"Thank you for your review, Oleg! I'm glad to hear that you're satisfied with our communication and customer service. Your appreciation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
Oscar Velutini
June 13, 2025
5
out of
5
rating by Oscar Velutini
"Tanya was super helpful, friendly and knowledgeable throughout all the process. Would certainly recommend to anyone looking for insurance in Oregon."
We responded:
"Thank you for your review, Oscar! I'm happy to hear that Tanya provided such helpful and friendly service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Виктория Депутатова
June 12, 2025
5
out of
5
rating by Виктория Депутатова
"I have been insured with State Farm since 2022. I would like to express my sincere gratitude to my insurance agent, Valentina, for her professionalism, attentiveness, and genuine care for her clients. From the very beginning, Valentina clearly and kindly addressed all of my questions, helped resolve issues, and was always available — by phone, text, and email. I am truly satisfied with the service and confident in the reliability of this insurance company. I highly recommend State Farm to anyone who is looking for a trustworthy and responsible insurance provider. I’m glad to be a client of a company that truly cares about its policyholders. Thank you! With gratitude and respect, Viktoriia!"
We responded:
"Thank you for your wonderful feedback, Viktoriia! I'm delighted to hear about your positive experience with Valentina. Her dedication to providing attentive and professional service is truly appreciated. We're grateful for your recommendation and are here to assist you whenever you need. Thanks for choosing us!"
Bahadur Bakay
June 10, 2025
5
out of
5
rating by Bahadur Bakay
"Очень хорошо быстро справляются со своей задачей они знают своё дело мне нравится"
We responded:
"Бахадур, спасибо за ваш отзыв! Я рад, что вы довольны нашей работой и скоростью выполнения задач. Если у вас возникнут вопросы или потребуется помощь, дайте знать!"
Peyman Abbaszadeh
June 10, 2025
5
out of
5
rating by Peyman Abbaszadeh
"Elena and her team are excellent 👍 you guys deserve more than 5 ⭐️ Thanks much for your service."
We responded:
"Thank you, Peyman! I'm happy to hear that you think so highly of Elena and the team. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
Vicki Blackburn
May 16, 2025
5
out of
5
rating by Vicki Blackburn
"Valya was very helpful & explained how the changes I made to my policy would affect my billing. It was a pleasant experience."
We responded:
"Thank you, Vicki, for sharing your experience! I'm glad to hear that Valya was able to assist you and provide clear explanations regarding your policy changes. It's wonderful to know you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Olha Sletina
May 16, 2025
5
out of
5
rating by Olha Sletina
"Сотрудничала с Валентиной из State Farm. И еще Татьяной. Очень довольна подходом к решению вопросов. Я из серии “”тяжелых» клиентов и мне угодить - это нужно постараться. Неоднократно меняла план. Сотрудники подобрали наилучшее решение с самой выгодной ценой. Как у нас говорят, Бобик счастлив 😊. Оставляю отзыв на русском ибо на Английский так не переведу, смысловая нагрузка будет не та."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Valentina and Tatyana were able to support you with care and patience every step of the way. Finding the right plan can take time, and we're so glad you felt listened to and well taken care of. We’ll make sure to let the team know!"
Dila Tetzl
May 16, 2025
1
out of
5
rating by Dila Tetzl
"Bad company"
We responded:
"Hello Denise! This feedback like any other is important to me and for the professional growth of our team. I would like to speak with you about that conversation you had with our office that left you with an impression that having claims on your record does not effect your rates or standing with your insurance carrier. This could be one of two: miscommunication or lack of training in this area. Thank you for your business!"
Stuart Celarier
May 13, 2025
5
out of
5
rating by Stuart Celarier
"Thanks for helping us save money on our coverage. Much appreciated."
We responded:
"Thank you, Stuart! I'm glad we could assist in saving money on your coverage. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Angela Red
May 9, 2025
5
out of
5
rating by Angela Red
"Melissa was so helpful answering my questions and was very knowledgeable."
We responded:
"Thank you, Angela, for the fantastic rating! I'm glad to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Kevin Oakley
May 7, 2025
5
out of
5
rating by Kevin Oakley
"I’ve always had good experiences with this particular office. The employees here are friendly, informative, and helpful. Valya helped me figure out a glass claim today. This team has been very responsive in the time that I’ve been working with them. Highly recommend"
We responded:
"Thank you, Kevin, for sharing your positive experience with our office! I'm happy to hear that Valya was able to assist you with your glass claim. Our team is dedicated to being friendly, informative, and responsive, and it's great to know that we've met your expectations!"
Jamie Matveyev
May 6, 2025
5
out of
5
rating by Jamie Matveyev
"Great service"
We responded:
"Thank you, Jamie, for your wonderful feedback! I'm glad you're happy with the service provided. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Artem Fertsovych
May 6, 2025
5
out of
5
rating by Artem Fertsovych
"good communication. there are discounts. friendly people!"
We responded:
"Thank you, Artem, for sharing your positive experience! I'm glad you appreciated the communication and found our team friendly. It's wonderful to know that the discounts were beneficial for you!"
A. H.
May 6, 2025
5
out of
5
rating by A. H.
"We came to this office to talk about the quote and options available The 2 agents, Tania and her colleague were beyond helpful, informative and their customer service was top tier. Tania went through the information and answered all our questions and gave us various options to meet our needs. Even with having our toodler with us, they both were so accommodating and knew their stuff! We are happy to now have this office as our team of agents. We've had bad experiences with other offices and agents. Adding a home policy and merging our cars was the most smooth transition we've experienced. We would 10/10 recommend this office as it's been one of the best experiences we've had."
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Tania and her colleague provided such helpful and informative service. It's wonderful to know that the transition of adding your policy and merging your cars went smoothly. We're grateful to have you as part of our community and are always here to assist with any other insurance needs or questions. Your recommendation means a lot to us!"
Kimone Ellis - HCPF She Her
May 2, 2025
5
out of
5
rating by Kimone Ellis - HCPF She Her
"She was very knowledgeable and helpful. Offered excellent advice/recommendations"
We responded:
"Thank you, Kimone, for your wonderful feedback! I'm glad to know that you found the advice and recommendations helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Богдан Олійник
April 28, 2025
5
out of
5
rating by Богдан Олійник
"I would like to extend my sincere appreciation to State Farm for their exceptional service and professionalism. Throughout the entire claims process, the team demonstrated prompt communication, clear guidance, and a genuine commitment to customer care. It is reassuring to know that I can rely on a company that upholds such high standards of integrity and support. Thank you, State Farm, for your dedication and excellence. I am confident I made the right choice in selecting your services."
We responded:
"Thank you for your kind words and for choosing our services. I'm glad to hear that our team was able to provide prompt communication and clear guidance throughout your claims process. Your confidence in our commitment to integrity and support means a lot to us. If you have any further questions or need assistance, please feel free to reach out."
Trey Bartelson
April 23, 2025
5
out of
5
rating by Trey Bartelson
"Elena and her team are hands down the best insurance agency I've had over my 25+ years of driving. I've been with State Farm a long time, which has always been positive, but this agency is just stellar in regard to customer service,. I recently had a billing question about charges I didn't understand pertaining to a premium calculation (seasonal coverage on a motorcycle.) The team was communicative while following up with billing for additional insight. Elena ended up providing additional context to ensure I understood the full picture and could rest comfortably with the charges. She also took accountability that there was a learning opportunity for the team when walking through this type of policy change scenario. I thought that was very professional as well. At the end of the day, all I ever ask from a business is to deliver the service I pay for. But they are the best because they are also good humans that lead with empathy, clear communication and a real desire to earn continued business."
We responded:
"Thank you, Trey, for sharing your experience with us! I'm happy to know that our team could assist you with your billing question and provide the clarity you needed. It's great to hear that you appreciated the professionalism and empathy we strive to bring to every interaction. Your kind words about our commitment to service and communication mean a lot. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
M P
April 23, 2025
5
out of
5
rating by M P
"I have been with this State Farm office since 2020 and they have consistently provided good service, the accident process is quick and painless and they’re the best price for me I’ve found."
We responded:
"Thank you, M P, for your wonderful feedback! I'm glad to know that our office has been able to provide you with consistent and efficient service since 2020. It's great to hear that our accident process has been smooth and that you've found our pricing to be the best fit for you. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Eric
April 23, 2025
5
out of
5
rating by Eric
"Very Helpful and quick, I am very pleased with Elena and her staff, couldn't as k for better!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm delighted to know that you found our service helpful and quick. Our team is committed to providing the best experience possible. If you ever need further assistance, don't hesitate to reach out!"
Aliona Dorofei
April 23, 2025
5
out of
5
rating by Aliona Dorofei
"I have been insuring my car with this company for a couple of years and I want to leave a review for Tkach Valya, they increased my insurance and I called the insurance company and Tkach Valya picked up the phone and I asked them to provide me with a paper so that I could submit it so that they would lower my car insurance and she did her job by 💯% and they lowered it for me, and I really like this service, they always pick up the phone and call back. I recommend State farm to everyone. insurance."
We responded:
"Thank you, Aliona, for sharing your experience! I'm glad to hear that we were able to assist you effectively and help lower your insurance. It's wonderful to know that our team's responsiveness and dedication have made a positive impact. We appreciate your recommendation and are here for any future needs or questions you may have!"
Nohemi Jerry
April 21, 2025
5
out of
5
rating by Nohemi Jerry
"Great customer service"
We responded:
"Thank you, Nohemi, for your kind words! I'm happy to know you had a great experience with our customer service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Natalie Williams
April 17, 2025
5
out of
5
rating by Natalie Williams
"I recently moved to Oregon from Texas, so getting all of my insurance information transferred and processed correctly was a huge thing for me to do. Thankfully CHARIAH with this branch of State Farm EXCEEDED my expectations, and made my process so smooth and enjoyable to work with (her) - Chariah was prompt and professional, knowledgeable and overall a wonderful agent to work with! Props to you girl, keep killing it!"
We responded:
"Thank you so much, Natalie, for sharing your experience! I'm glad to hear that Chariah made your transition to Oregon seamless and enjoyable. Her professionalism and knowledge truly shine through, and we're lucky to have her on our team. If you need any further assistance or have questions in the future, feel free to reach out to our office. We're here to help!"