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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vicki Blackburn

Vicki Blackburn

May 16, 2025

5  out of  5
rating by Vicki Blackburn
"Valya was very helpful & explained how the changes I made to my policy would affect my billing. It was a pleasant experience."
We responded:
"Thank you, Vicki, for sharing your experience! I'm glad to hear that Valya was able to assist you and provide clear explanations regarding your policy changes. It's wonderful to know you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Olha Sletina

May 16, 2025

5  out of  5
rating by Olha Sletina
"Сотрудничала с Валентиной из State Farm. И еще Татьяной. Очень довольна подходом к решению вопросов. Я из серии “”тяжелых» клиентов и мне угодить - это нужно постараться. Неоднократно меняла план. Сотрудники подобрали наилучшее решение с самой выгодной ценой. Как у нас говорят, Бобик счастлив 😊. Оставляю отзыв на русском ибо на Английский так не переведу, смысловая нагрузка будет не та."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Valentina and Tatyana were able to support you with care and patience every step of the way. Finding the right plan can take time, and we're so glad you felt listened to and well taken care of. We’ll make sure to let the team know!"
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Dila Tetzl

May 16, 2025

1  out of  5
rating by Dila Tetzl
"Bad company"
We responded:
"Hello Denise! This feedback like any other is important to me and for the professional growth of our team. I would like to speak with you about that conversation you had with our office that left you with an impression that having claims on your record does not effect your rates or standing with your insurance carrier. This could be one of two: miscommunication or lack of training in this area. Thank you for your business!"
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Stuart Celarier

May 13, 2025

5  out of  5
rating by Stuart Celarier
"Thanks for helping us save money on our coverage. Much appreciated."
We responded:
"Thank you, Stuart! I'm glad we could assist in saving money on your coverage. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Angela Red

May 9, 2025

5  out of  5
rating by Angela Red
"Melissa was so helpful answering my questions and was very knowledgeable."
We responded:
"Thank you, Angela, for the fantastic rating! I'm glad to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kevin Oakley

May 7, 2025

5  out of  5
rating by Kevin Oakley
"I’ve always had good experiences with this particular office. The employees here are friendly, informative, and helpful. Valya helped me figure out a glass claim today. This team has been very responsive in the time that I’ve been working with them. Highly recommend"
We responded:
"Thank you, Kevin, for sharing your positive experience with our office! I'm happy to hear that Valya was able to assist you with your glass claim. Our team is dedicated to being friendly, informative, and responsive, and it's great to know that we've met your expectations!"
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Jamie Matveyev

May 6, 2025

5  out of  5
rating by Jamie Matveyev
"Great service"
We responded:
"Thank you, Jamie, for your wonderful feedback! I'm glad you're happy with the service provided. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Artem Fertsovych

May 6, 2025

5  out of  5
rating by Artem Fertsovych
"good communication. there are discounts. friendly people!"
We responded:
"Thank you, Artem, for sharing your positive experience! I'm glad you appreciated the communication and found our team friendly. It's wonderful to know that the discounts were beneficial for you!"
Profile photo of A. H.

A. H.

May 6, 2025

5  out of  5
rating by A. H.
"We came to this office to talk about the quote and options available The 2 agents, Tania and her colleague were beyond helpful, informative and their customer service was top tier. Tania went through the information and answered all our questions and gave us various options to meet our needs. Even with having our toodler with us, they both were so accommodating and knew their stuff! We are happy to now have this office as our team of agents. We've had bad experiences with other offices and agents. Adding a home policy and merging our cars was the most smooth transition we've experienced. We would 10/10 recommend this office as it's been one of the best experiences we've had."
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Tania and her colleague provided such helpful and informative service. It's wonderful to know that the transition of adding your policy and merging your cars went smoothly. We're grateful to have you as part of our community and are always here to assist with any other insurance needs or questions. Your recommendation means a lot to us!"
Profile photo of Kimone Ellis - HCPF She Her

Kimone Ellis - HCPF She Her

May 2, 2025

5  out of  5
rating by Kimone Ellis - HCPF She Her
"She was very knowledgeable and helpful. Offered excellent advice/recommendations"
We responded:
"Thank you, Kimone, for your wonderful feedback! I'm glad to know that you found the advice and recommendations helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Богдан Олійник

April 28, 2025

5  out of  5
rating by Богдан Олійник
"I would like to extend my sincere appreciation to State Farm for their exceptional service and professionalism. Throughout the entire claims process, the team demonstrated prompt communication, clear guidance, and a genuine commitment to customer care. It is reassuring to know that I can rely on a company that upholds such high standards of integrity and support. Thank you, State Farm, for your dedication and excellence. I am confident I made the right choice in selecting your services."
We responded:
"Thank you for your kind words and for choosing our services. I'm glad to hear that our team was able to provide prompt communication and clear guidance throughout your claims process. Your confidence in our commitment to integrity and support means a lot to us. If you have any further questions or need assistance, please feel free to reach out."
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Trey Bartelson

April 23, 2025

5  out of  5
rating by Trey Bartelson
"Elena and her team are hands down the best insurance agency I've had over my 25+ years of driving. I've been with State Farm a long time, which has always been positive, but this agency is just stellar in regard to customer service,. I recently had a billing question about charges I didn't understand pertaining to a premium calculation (seasonal coverage on a motorcycle.) The team was communicative while following up with billing for additional insight. Elena ended up providing additional context to ensure I understood the full picture and could rest comfortably with the charges. She also took accountability that there was a learning opportunity for the team when walking through this type of policy change scenario. I thought that was very professional as well. At the end of the day, all I ever ask from a business is to deliver the service I pay for. But they are the best because they are also good humans that lead with empathy, clear communication and a real desire to earn continued business."
We responded:
"Thank you, Trey, for sharing your experience with us! I'm happy to know that our team could assist you with your billing question and provide the clarity you needed. It's great to hear that you appreciated the professionalism and empathy we strive to bring to every interaction. Your kind words about our commitment to service and communication mean a lot. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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M P

April 23, 2025

5  out of  5
rating by M P
"I have been with this State Farm office since 2020 and they have consistently provided good service, the accident process is quick and painless and they’re the best price for me I’ve found."
We responded:
"Thank you, M P, for your wonderful feedback! I'm glad to know that our office has been able to provide you with consistent and efficient service since 2020. It's great to hear that our accident process has been smooth and that you've found our pricing to be the best fit for you. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Eric

Eric

April 23, 2025

5  out of  5
rating by Eric
"Very Helpful and quick, I am very pleased with Elena and her staff, couldn't as k for better!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm delighted to know that you found our service helpful and quick. Our team is committed to providing the best experience possible. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Aliona Dorofei

Aliona Dorofei

April 23, 2025

5  out of  5
rating by Aliona Dorofei
"I have been insuring my car with this company for a couple of years and I want to leave a review for Tkach Valya, they increased my insurance and I called the insurance company and Tkach Valya picked up the phone and I asked them to provide me with a paper so that I could submit it so that they would lower my car insurance and she did her job by 💯% and they lowered it for me, and I really like this service, they always pick up the phone and call back. I recommend State farm to everyone. insurance."
We responded:
"Thank you, Aliona, for sharing your experience! I'm glad to hear that we were able to assist you effectively and help lower your insurance. It's wonderful to know that our team's responsiveness and dedication have made a positive impact. We appreciate your recommendation and are here for any future needs or questions you may have!"
Profile photo of Nohemi Jerry

Nohemi Jerry

April 21, 2025

5  out of  5
rating by Nohemi Jerry
"Great customer service"
We responded:
"Thank you, Nohemi, for your kind words! I'm happy to know you had a great experience with our customer service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Natalie Williams

Natalie Williams

April 17, 2025

5  out of  5
rating by Natalie Williams
"I recently moved to Oregon from Texas, so getting all of my insurance information transferred and processed correctly was a huge thing for me to do. Thankfully CHARIAH with this branch of State Farm EXCEEDED my expectations, and made my process so smooth and enjoyable to work with (her) - Chariah was prompt and professional, knowledgeable and overall a wonderful agent to work with! Props to you girl, keep killing it!"
We responded:
"Thank you so much, Natalie, for sharing your experience! I'm glad to hear that Chariah made your transition to Oregon seamless and enjoyable. Her professionalism and knowledge truly shine through, and we're lucky to have her on our team. If you need any further assistance or have questions in the future, feel free to reach out to our office. We're here to help!"
Profile photo of evelyn tkach

evelyn tkach

April 17, 2025

5  out of  5
rating by evelyn tkach
"Had the best experience service smooth and soft results on insurance"
We responded:
"Thank you, Evelyn, for sharing your experience! I'm happy to know that you found the service smooth and satisfying. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Фамилия Ткач

Фамилия Ткач

April 16, 2025

5  out of  5
rating by Фамилия Ткач
"Valya 🕊️🕊️🕊️"
We responded:
"Thank you so much, Фамилия, for your wonderful feedback! We're delighted to know that Valya made a positive impression. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Brian Weller

April 8, 2025

5  out of  5
rating by Brian Weller
"Great experience with Elena and Tanya! Awesome customer service and very responsive."
We responded:
"Thank you, Brian! I'm happy to know that you had a great experience with Elena and Tanya. Their dedication to providing awesome customer service and being responsive is truly appreciated. If you have any further questions or need assistance, feel free to reach out anytime!"
Profile photo of Jorden Hooper

Jorden Hooper

April 1, 2025

5  out of  5
rating by Jorden Hooper
"They were very helpful with helping me out with getting insurance on my new vehicle!"
We responded:
"Thank you, Jorden, for sharing your experience! I'm glad we could assist you with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Воськало Ельвіра

Воськало Ельвіра

March 26, 2025

5  out of  5
rating by Воськало Ельвіра
"The service is on the very high level. I got all the information and quotes in a quick manner. Agent Valya was very nice and helpful."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that you received all the information and quotes promptly. Valya is indeed a valuable part of our team, and I'm happy she could assist you so well."
Profile photo of Valentyna Kaz

Valentyna Kaz

March 22, 2025

5  out of  5
rating by Valentyna Kaz
"I've been with State Farm for almost two years and I'm so happy about their services. They provided really great prices for me and the staff is so friendly and helpful. Thank you, Elena and team!"
We responded:
"Thank you, Valentyna, for your kind words! I'm glad to hear that you're satisfied with the services and pricing we've provided. Our team takes pride in being friendly and helpful, and it's wonderful to know that it's making a difference. If you ever have any questions or need assistance, feel free to reach out. We're here for you!"
Profile photo of Kseniia Hnatovska

Kseniia Hnatovska

March 22, 2025

5  out of  5
rating by Kseniia Hnatovska
"I came to America from Ukraine and was struggling to find the agent who can speak Russian/Ukrainian. I was so happy when my friends recommended Elena as an amazing specialist. I was with State Farm before, but because of the language barrier I didn't know a lot about insurance nuances and had a lot of questions. I was really excited when Elena spent so much time with me answering all my questions. Believe me, I had a lot)) I understand my rights and how the insurance system works in America in general now. It's really great that anytime if the client has any questions, they can call to the office and one of the specialists will contact them for sure. Great job Elena and team!"
We responded:
"Thank you, Kseniia! I’m so glad we had the chance to connect and go over everything in detail. Moving to a new country comes with many challenges, and I know how important it is to have someone who can explain things clearly in a familiar language. It was truly a pleasure helping you navigate the insurance process and answering all of your questions. I appreciate you taking the time to share your experience, and I’m always here whenever you need assistance. You can count on our team to be just a call away!"
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Angie Tosa

March 21, 2025

5  out of  5
rating by Angie Tosa
"I recently selected a car insurance policy that has truly exceeded my expectations. The customer service has been outstanding, thanks to a knowledgeable representative, Tanya, who patiently addressed all my inquiries with clarity and warmth. Her dedication was evident as she tirelessly collaborated with Elena, even after hours, to ensure I received exactly what I desired. Their commitment made the experience not just satisfactory but genuinely remarkable."
We responded:
"Thank you, Angie, for sharing your experience! I'm happy to hear that Tanya's expertise and dedication made such a positive impact. It's wonderful to know that our team's commitment to going the extra mile resonated with you. If you have any more questions or need assistance in the future, feel free to reach out."